2020/01/17

DeafDigest Mid-Week edition – January 17, 2020

— panic hearing yelling and screaming

There was a story of an emergency situation
at the Newark Airport (NJ) that created
a mass panic scene – hearing passengers
were yelling and screaming. That meant
the screams drowned out the public
address announcements. That also means
the importance of captions, captions
and captions! Yelling hearing people
can read the captions.

 

— airlines allowed not to caption its movies!

Deaf passengers, upset at airlines not captioning
their videos, scream ADA, ADA and ADA. But ADA
may be a joke – because it does not cover air travel.
ADA covers everything else – just not air travel.
The Air Carrier Access Act of 1986 only offers
protection for deaf passenges, but does not require
captions. A legal mess? Yes, very much so.

 

— a puzzling purchase

There was a story of a deaf husband and deaf wife, in a
rural country town, purchasing tech equipment that would
convert voice to text. Only one thing went wrong –
the town has no internet connection. This bothers
DeafDigest editor. Were they advised to make sure the
town has internet before spending money on tech
equipment? Did the sales person explain this fact
to them? Or the couple did not fully understand what
they needed in the first place – internet equipment?
Did they consult other deaf computer-literate friends
for advice?

 

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2020/01/16

DeafDigest Mid-Week edition – January 16, 2020

— plaintiff losing ADA discrimination lawsuit

A hospital in New York no longer has to worry
about ADA discrimination lawsuit, over refusal
to provide an interpreter for a deaf patient?
Two reasons – it took place a long time ago
and the statute of limitations expired – and –
because the lawsuit was filed by a hearing
sister whose deaf brother was a patient. The
hospital said she had no authority to
request an interpreter, and the brother
didn’t request it!

 

— captioned glasses, to laugh or to cry

A deaf moviegoer went to watch a “1917” movie
in a major city theater. The captioning
glasses didn’t work, only to be told the
movie wasn’t captioned. He went to a nearby
theater, which advertised the movie as
captioned, and picked up captioning glasses.
The captions showed up slowly but it did not
match what the actors were saying – it said
“Truck revving…spinning wheel”, etc.
The manager realized the captioning glasses
was programmed for a different movie at a
different theater! The glasses were
exchanged. Captions worked for a while
then the power in glasses went out.
Giving up after going to two theaters
he was able to get refunds and went
to a nearby bar to cool off.

 

— deaf employee’s “deaf” badge does not help

A deaf employee at a department store said
the “deaf” badge he wore, often does not
help. A frustrated hearing shopper would
come to him, saying something that is not
understood. The deaf employee would point
to his badge and ask to please slow down.
That only makes the hearing shopper even
angrier! Yes, the deaf employee’s supervisor
had to come over to calm down and help the
hearing shopper.

 

 

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2020/01/15

DeafDigest Mid-Week edition – January 15, 2020

— Another city with automated captioning

DeafDigest was concerned that automated
captions may lead to bad captions,
and that Minneapolis, to save money,
went for automated captions. It is
now happening in Knoxville, Tennessee,
according to a deaf agency leader.

 

— cashier telling deaf customers to come to her lane

Heidi Courtway, who is deaf, is a check out cashier
at the Krogers supermarket in Arkansas. Several
deaf people shop at the store – and if she sees
them at other check out lanes, she will wave
at them and ask them to come to her lane. That way
they can communicate if there were check out problems
at her lane.

 

— notes or pen & pad

Which is better – to communicate with the hearing?
Using iPhone notes app or to use pad and pen?
A DeafDigest subscriber said he uses iPhone
notes at a fast food place, saying it is easy to
get the order through with no problems. DeafDigest
editor, a bit old fashioned, just uses his pad
and pen. Every deaf person has their personal
communication preference.

 

 

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2020/01/14

DeafDigest Mid-Week edition – January 14, 2020

— fear of ordering at fast food place

Many deaf people have this fear when they
order fast food; even when they point at
the menu at the counter – that the order
will come out wrong. And with line getting
bigger behind them, they accept the wrong
order, not wanting to hassle with the
fast food employees. This was what one
Coda pointed out in a newspaper story.

 

— a deaf employee operates a crane

Heavy construction is everywhere in USA,
especially with these huge cranes. All
of these operators are hearing – with
one exception – Brandon Salley, who is
deaf and operates a crane at the Puget
Sound Naval Shipyard & Intermediate
Maintenance Facility in Washington.
He had an interpreter with him while
going through training sessions and
passed his qualifications with flying
colors.

 

— captions required for hearing people!

Many hearing people hate captions but a
newspaper story said that it is required
for them during conferences, training
sessions and workshops! It said hearing
ears get tired after trying to listen
to speeches all day – hence the importance
of captions.

 

 

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2020/01/13

DeafDigest Mid-Week edition – January 13, 2020

— a long-time TTY mystery

Marjorie Hill Ashman departed us recently.
This name jogged the memories of DeafDigest
editor, who served as the TDI CEO between
1979 and 1983. At that time the TTY Model
15 was the king, but the TDI agents in
Philadelphia and South New Jersey were
complaining that she hoarded hundreds of
donated TTY machines in a warehouse. These
machines could have been reconditioned and
given to deaf users. She never made contact
with the TDI office nor with any of these deaf
TDI agents. Googling up her name revealed nothing
about these TTY machines, except to say that
she worked with CONTACT, an organization that
helped serve the TTY needs of the deaf. Once
a mystery, always a mystery!

 

— store employing over 30 deaf people

It was learned that Apple store in downtown
Washington, DC has over 30 deaf employees.
Great – or not so great? Great if they are
all full-time employees with these benefits
(health insurance, vacation time, pension
plans, etc). Not so great if they are
part-timers without these benefits.
Apple is one of the world’s biggest
and richest tech companies.

 

— a reason for movies having less voice talk

Ana Lily Amirpour is a film director and
screen writer. She uses a lot of action
and less on voice in her movies. The
reason is her hearing loss, wanting
the audience to rely on action to
tell the story.

 

 

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