challenged-at-sales-presentation

A deaf couple, vacationing at a resort, wanted to get discounts on
side trips and events. There was only one condition – vacationers must
attend sales presentations.
The deaf couple requested an interpreter for the sales presentation.
After the manager said no interpreter was available, the deaf couple
wanted the same discounts that were offered to others.
Challenged, the manager decided to give a personal presentation to
the deaf couple, with much lipreading, gesturing and some note writing
involved. The end result – it was a 15-minute presentation; the
hearing people, on the other hand, had to suffer a hour and half
presentation!
Yes, the deaf couple got the discounts they wanted.