Position:                           Human Resource Director


Definition:                      The Human Resources Director will provide strategic direction and daily management of the Human Resources function to ensure an employee oriented environment and that the policies, practices and compliance points of The Learning Center are effectively managed.



  • Bachelor’s Degree required, Master’s degree preferred.  
  • A minimum of eight to ten years of experience in Human Resources with a broad range of practical experience in the spectrum of Human Resource disciplines.  
  • A minimum of five years in a Leadership role required, including management of staff. 
  • Professional in Human Resources (PHR) certification or Strategic Professional in Human Resources (SPHR) certification preferred.

Supervisor:                     The Executive Director


Functions and Responsibilities:

Work with leadership to determine and carry out the strategic goals of the Human Resource Department in a manner that supports the mission of the agency.

Manage and supervise staff, both direct and indirect reports, to ensure standards are met, including conducting supervisions, performance evaluations and providing mentoring and coaching in Human Resource disciplines.

Manage the recruitment of qualified staff, including sourcing, interviewing, and on-boarding processes.  Provide interview training and counsel as appropriate.  Conduct and analyze exit interviews.   Develop relationships with schools and organizations to enhance recruitment efforts.

Provide leadership, direction and training in employee relations.  Counsel management and employees on issues that arise to ensure performance standards are met and sustained and policies are consistently applied.   Hear and resolve employee grievances, manage discipline processes for employees, counsel employees and managers.  Manage the Performance Appraisal process.

Oversee administration of the Compensation Philosophy of the agency, including conducting periodic salary surveys; conducting job evaluations; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.

Manage employee benefits with regard to new hire enrollment, open enrollment, communication, claim resolution and payroll deductions.  Recommend benefit changes to management as appropriate.  Oversee leave of absence programs such as Family Medical Leave, Massachusetts Maternity Leave, and other leaves in accordance with agency policy and state and federal regulations.

Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements.  Conduct investigations; maintain records; represent the organization at hearings.  Work with legal counsel as needed.   Review and update Human Resources Policies and Procedures annually.

Manage the Workers Compensation Program, including claim management, return to work coordination, OSHA reporting, and management reporting. 

Conduct annual Affirmative Action and Veterans reporting.  Ensure all compliance points are met based on federal requirements.  Ensure training of all managers on diversity and harassment in accordance with best practice standards.

Maintains agency database, ensuring accurate employee records are maintained and reporting is conducted as required.
















Each application will be carefully reviewed, and those candidates who are most qualified will be invited for an interview. The Learning Center for the Deaf is an Equal Opportunity Employer.