DeafDigest - 25 February 2014

DeafDigest Mid-Week edition, February 25, 2014 -- an important golf official in Great Britain People in Great Britain love to play golf. There is golfing competition between golf clubs. Each club has a captain, who is responsible for running the program (more like general manager in pro sports in USA). One such club is Ellesmere Port Golf Club. The club members recently appointed Peter Baker as the club captain. He is deaf. He is responsible for everything - schedules, rules, course upkeeping, golfing policies, fund raising, recruiting top golfers, etc. He is also a member of the national British Deaf Golf team.     -- a new law in Arkansas Arkansas has passed a new law, requiring interpreters to be licensed. These interpreters must have either a RID card, a BEI card, a QAST card, a EIPA card or some other acceptable certificate. Will more states copy Arkansas' new law? (these abbreviations are interpreter certificates with different certifying groups). Remember not too long ago, the state hired a person, with no sign language knowledge, to serve as vocational rehabilitation interpreter. Public outcry forced the state to rescind its job offer.     -- Citibank hangs up on deaf relay calls A deaf person wanted to discuss a credit card transaction with Citibank, using the relay service. She tried 13 different times in a 4-day span and was hung up each time by the Citibank customer service representatives. Frustrated, she told this story with a newspaper reporter who then contacted the bank's outreach team. They told her it was not the policy of Citibank to hang up on deaf customers! Fortunately for the deaf person, the outreach team had the credit card issue resolved. It is very scary if other banks copy Citibank's behavior towards the deaf.   Facebook: https://www.facebook.com/deafdigest1 Twitter: @deafdigest 02/23/14 Blue edition at: http://deafdigest.com/category/newsletter/newsletter-blue-newsletter/ 02/23/14 Gold edition at: http://deafdigest.com/category/newsletter/newsletter-gold-newsletter/

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